Failure reason details

The following table contains all the possible failure codes and description.

DescriptionCode
Account information couldn’t be read on the bottom of the check.unable_to_read_account_info
Back image appears to be a check front.back_looks_like_front
Image is out of focus.image_out_of_focus
Check corner is missing.folded_or_torn_corners
Front or Back image can’t be read.image_cannot_be_processed
Unfortunately, this check has been rejected. We have reason to doubt the collectability of this item. Contact the originating institution for more information.high_risk
Check amount couldn’t be confirmed.amount_variance_exceeds_threshold
Back image can’t be read.back_image_not_processed
This check might have been accepted before.duplicate_check
This type of check can’t be accepted.invalid_check_type
Front image can’t be read.front_image_not_processed
Front image can’t be read.front_image_too_small
Front image can’t be read.front_image_too_dark
Front image can’t be read.front_image_too_light
Front image can’t be read.front_image_dimension_mismatch
Sorry, we can’t accept your check at this time.not_accepted_please_contact
Sorry, we can’t identify a routing number on this check.no_routing_number_detected
Sorry, we can’t identify a proper routing number on this check.invalid_routing_number
Sorry, this appears to be a savings bond, which isn’t eligible for acceptance.savings_bond_detected
Sorry, this appears to be a traveler’s check, which isn’t eligible for acceptance.travelers_check
There were not enough funds in the account to cover the check.check_reversal_A
The funds in the account were held or not available to cover the check.check_reversal_B
The person who wrote the check placed a stop payment order on it.check_reversal_C
The check was written from an account that has since been closed.check_reversal_D
The bank could not find the account associated with the check.check_reversal_E
The account is currently frozen or blocked and cannot process payments.check_reversal_F
The check was too old to be processed under standard bank rules.check_reversal_G
The check was dated for a future day and was deposited before that date.check_reversal_H
A required endorsement on the back of the check was missing.check_reversal_I
The endorsement on the back of the check was irregular or did not meet bank requirements.check_reversal_J
There was no signature on the front of the check.check_reversal_K
The signature on the check did not match the bank’s records or appeared to be forged.check_reversal_L
The item submitted was not a valid check and could not be processed.check_reversal_M
The check appeared to be suspicious or potentially fraudulent.check_reversal_N
The check could not be processed due to physical damage or missing info.check_reversal_O
The amount on the check exceeded limits set by the bank or account.check_reversal_P
The check was not authorized by the account holder.check_reversal_Q
The check was sent to the wrong bank or tied to a moved account.check_reversal_R
The bank returned the check with instructions to contact the check writer.check_reversal_S
The check had been returned previously and was re-deposited too many times.check_reversal_T
The image of the check was not usable due to quality or formatting issues.check_reversal_U
The amount on the check could not be verified due to conflicting information.check_reversal_W
The reason for the return was marked directly on the check.check_reversal_X
This check was already deposited and cannot be deposited again.check_reversal_Y
The check was determined to be forged.check_reversal_Z
The bank reported a violation of processing rules, such as forgery.check_reversal_3
The check was created electronically but was not properly authorized.check_reversal_4
The check was confirmed to be forged or counterfeit.check_reversal_5
The check used a routing number that is no longer validcheck_reversal_6
Unfortunately, the bank did not provide specific details regarding the reason for the rejection.no_matching_code