Failure reason details
The following table contains all the possible failure codes and description.
| Description | Code |
|---|---|
| Account information couldn’t be read on the bottom of the check. | unable_to_read_account_info |
| Back image appears to be a check front. | back_looks_like_front |
| Image is out of focus. | image_out_of_focus |
| Check corner is missing. | folded_or_torn_corners |
| Front or Back image can’t be read. | image_cannot_be_processed |
| Unfortunately, this check has been rejected. We have reason to doubt the collectability of this item. Contact the originating institution for more information. | high_risk |
| Check amount couldn’t be confirmed. | amount_variance_exceeds_threshold |
| Back image can’t be read. | back_image_not_processed |
| This check might have been accepted before. | duplicate_check |
| This type of check can’t be accepted. | invalid_check_type |
| Front image can’t be read. | front_image_not_processed |
| Front image can’t be read. | front_image_too_small |
| Front image can’t be read. | front_image_too_dark |
| Front image can’t be read. | front_image_too_light |
| Front image can’t be read. | front_image_dimension_mismatch |
| Sorry, we can’t accept your check at this time. | not_accepted_please_contact |
| Sorry, we can’t identify a routing number on this check. | no_routing_number_detected |
| Sorry, we can’t identify a proper routing number on this check. | invalid_routing_number |
| Sorry, this appears to be a savings bond, which isn’t eligible for acceptance. | savings_bond_detected |
| Sorry, this appears to be a traveler’s check, which isn’t eligible for acceptance. | travelers_check |
| There were not enough funds in the account to cover the check. | check_reversal_A |
| The funds in the account were held or not available to cover the check. | check_reversal_B |
| The person who wrote the check placed a stop payment order on it. | check_reversal_C |
| The check was written from an account that has since been closed. | check_reversal_D |
| The bank could not find the account associated with the check. | check_reversal_E |
| The account is currently frozen or blocked and cannot process payments. | check_reversal_F |
| The check was too old to be processed under standard bank rules. | check_reversal_G |
| The check was dated for a future day and was deposited before that date. | check_reversal_H |
| A required endorsement on the back of the check was missing. | check_reversal_I |
| The endorsement on the back of the check was irregular or did not meet bank requirements. | check_reversal_J |
| There was no signature on the front of the check. | check_reversal_K |
| The signature on the check did not match the bank’s records or appeared to be forged. | check_reversal_L |
| The item submitted was not a valid check and could not be processed. | check_reversal_M |
| The check appeared to be suspicious or potentially fraudulent. | check_reversal_N |
| The check could not be processed due to physical damage or missing info. | check_reversal_O |
| The amount on the check exceeded limits set by the bank or account. | check_reversal_P |
| The check was not authorized by the account holder. | check_reversal_Q |
| The check was sent to the wrong bank or tied to a moved account. | check_reversal_R |
| The bank returned the check with instructions to contact the check writer. | check_reversal_S |
| The check had been returned previously and was re-deposited too many times. | check_reversal_T |
| The image of the check was not usable due to quality or formatting issues. | check_reversal_U |
| The amount on the check could not be verified due to conflicting information. | check_reversal_W |
| The reason for the return was marked directly on the check. | check_reversal_X |
| This check was already deposited and cannot be deposited again. | check_reversal_Y |
| The check was determined to be forged. | check_reversal_Z |
| The bank reported a violation of processing rules, such as forgery. | check_reversal_3 |
| The check was created electronically but was not properly authorized. | check_reversal_4 |
| The check was confirmed to be forged or counterfeit. | check_reversal_5 |
| The check used a routing number that is no longer valid | check_reversal_6 |
| Unfortunately, the bank did not provide specific details regarding the reason for the rejection. | no_matching_code |
Updated 2 days ago